Feedback
If you have recently visited Water Lane Garage and would like to comment on the service you received, we would welcome your feedback, please use the form at the bottom of this page. Also, if you have any ideas for more articles we could include, let us know.
April 3rd, 2006 at 6:35 pm
We recently had our VW golf serviced at Water Lane garage. We found Terry helpful and professional. He carried out a full service as well as fixing a few additional problems that the car had. The courtesy car was easy to drive very well presented. Terry gave us detailed feedback as to what he had done on the car and the bills we received were broken down further to show exactly what the costs were. Definitely a garage I would recommmend – give it a try!!
June 8th, 2006 at 3:08 pm
After taking our Scenic down to WLG we were very impressed by the outstanding service. Both problems were fixed quickly and completely – unlike other garages that force you to take the car back 5 times while they try something else. We also had a courtesy car which was unexpected given the short notice and a real help when you have young children.
This is the first garage Ive ever wanted to recommend. Thank you Terry.
July 6th, 2006 at 1:37 pm
HAVING BROUGHT A CAR FROM STEVE CLARKE GARAGE I RECEIVED A LETTER REGARDING A NEW SERVICE FROM THE WATER LANE GARAGE
I DECIDED TO GIVE IT A GO AND RECEIVED WONDERFUL SERVICE A COURTESY CAR WHICH WAS IMMACULATE AND SO HANDY. IT WAS DELIVERED BEFORE I WENT TO WORK THE SERVICE WAS COMPLETED AND MY OWN CAR WAS DELIVERED HOME LATER IN THE DAY.
SO CONVENIENT AND PROFESSIONAL.
I WILL RECOMMENDED YOUR SERVICE TO FRIENDS, COLLEAGUES AND FAMILY.
MANY THANKS
ANNE WHITE
August 2nd, 2006 at 9:57 am
After having a few problems with my Ford Ka I took it to WLG and was really impressed with the service I received. I was offered a courtesy car and my problem was diagnosed and fixed very quickly. Terry is polite and efficient and gave me full confidence that my car had been delt with properly. I will recommend WLG to all my customers and friends! Thanks.
September 11th, 2006 at 4:32 pm
re 16/8/06
Problems for 2 year with our Ford Fiesta – engine “tick over”. Ford Main dealer unable to locate the problem. Took to Terry at WLG who by using the specialist dyagnostic equipment isolated the fault and replaced the Air Mass Meter. Super job – not only was problem solved but acceleration and engine performance considerably improved. Many thanks – WLG recommended without hesitation
December 22nd, 2006 at 3:09 pm
Re 21st November 2006
Service for diesel ford focus. Excellent again. If you have not used WLG do so – you do not know what you are missing and you will not be disappointed
January 16th, 2007 at 1:08 pm
Had major problems with Vauxhall main dealer with a diesel engine(Astra). Car broke down 150 miles away, it was brought to Terry, after investigation the engine was beyond repair. Terry scourced a complete replacement unit. The car was returned in perfect running order. We will always recommend Terry to friends, family & colleagues. Terry kept in contact re costs with a fair professional manner. A big thank you – Terry.
January 31st, 2007 at 12:42 pm
What superb, professional & friendly service from Terry! He simply couldn’t do enough to help us.
If you read this and your car needs help, go to Terry. You will be delighted!
June 13th, 2007 at 10:59 am
Many thanks Terry. The service you carried out on my VW Polo was first class. Your attitude and professionalism is excellant. I would certainly recommend your services.
November 10th, 2007 at 11:28 am
I recently had an MOT on my Clio at Water Lane garage and was very impressed with the service. Terry is friendly and helpful and because I know very little myself about cars it was great to find someone who I felt I could trust to do a good job and not overcharge me! I would recommend the garage to anyone, thank you Terry
January 29th, 2009 at 5:55 pm
Many thanks terry. Sorted my Hyundai out with your diagnostic test. Much faster than Hyundai dealer, not to mention cheaper. I hope not to see you again soon though! Very trustworthy and very reliable! Ali
July 19th, 2009 at 12:57 pm
I cannot thank you enough Terry for how helpful you were with my fiesta crisis. The service was thoroughly professional and friendly. Terry went out of his way to solve the problem quickly and cheaply. the courtesy car was fantastic and much needed ! Cannot recommend this garage enough.
July 29th, 2009 at 12:14 pm
At 8pm last night we had the awful realisation that our MOT was due today! We contacted friends, and were recommended to use WLG. What a great idea that turned out to be! We rang WLG at 8.30am, dropped our Micra off at 11.30, and collected it duly legal at 3.30pm! We were impressed, and relieved, by their swft, efficient and professional service, all delivered with a smile! We will certainly use WLG again, and have no hesitation recommening them to others. Thank you!
August 4th, 2009 at 11:40 am
Thanks for all the wonderful help received from Steve and Terry whilst I still had my car, Nothing was too much trouble. You deserve the best custom.
November 4th, 2009 at 1:02 pm
Very hard to find a very good garage of such high standard these days. However we were very lucky to come across WLG,we would and will recommend WLG to all our friends and family and will be using them again in the future.
Very professinal and friendly and such a competative price aswell.The courtesy car was an extra bonus and really helped us.Very pleased with all work carried out on our vehicle, infact its never run so good since WLG worked there magic.Thank You all at WLG for everything…..
December 10th, 2009 at 1:24 pm
Many thanks Terry for the extensive work you had to carry out on my Mondeo to get it through the MOT.A big job very well done.very friendly & professional service. no hesitation recommending you to others. Thank you!